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Can't find your question here? Reach out to us on contact@bettercontact.rocks or via the live chat (right-bottom button).
Getting Started
Yes! We want you to convince yourself of the power of BetterContact – that’s why you get 50 credits for free when signing up.
There are 3 ways on how to find data through BetterContact.
1. Uploading a CSV file
Therefore, you need a CSV file with First Name, Last Name, Company Name/Domain for emails.
For mobile phone numbers you only need the LinkedIn URL.
2. Through API call
Implement BetterContact into your workflow through API. Here is the documentation.
3. Through native integration
BetterContact has native integrations with other platforms. Check them out here.
Yes, we specifically recommend you to take a look at our YouTube channel for more in-depth content: YouTube
Credits
You can use credits to find mobile phone numbers and emails through different providers.
1 email + verification = 1 credit
1 mobile phone number + verification = 10 credits
Yes, we roll over your credits to the next month capped at your credit package (as long as you have an active subscription).
For example: With a 5.000 credit subscription, a maximum of 5.000 credits roll over to the next month,
No, there are no credits counted when an email or mobile phone number is not found.
Email and mobile phone number verification does not cost extra.
If you want to verify catch-all emails, 1 additional credit is charged for every valid catch-all.
Billing
To find your invoices, navigate to
Account > Plans & Billing > Your Subscription (Click on ‘Go to billing portal’) > Scroll down to ‘Invoice History’ > Click on the invoice’s date to download
Our billing is handled by Stripe, so we offer the common payment methods.